Practice information

Opening Hours

MONDAY
8.30am – 5.00pm
TUESDAY
8.30am – 5.00pm
WEDNESDAY
8.30am – 5.00pm
THURSDAY
8.30am – 5.00pm
FRIDAY
8.30am – 2.00pm

 

Saturday and evening clinics by appointment only.

The practice is closed for lunch from 1.00 pm to 2.00 pm every day except Friday.

How to find us

By car: Parking is available outside the practice and on nearby side streets.When parking please show consideration for local residents.

By bus: There is a bus stop outside the practice for the following routes 15, 17, 400, 404

Our Location


View West Coast Dental Care in a larger map

Appointment policy

If you would like to make an appointment please telephone the practice and we will be happy to arrange a convenient time for you.

To ensure the smooth running of the appointment system you must give 24 hours notice if you wish to cancel an appointment. Our practice policy is that if, on more than one occasion patients cancel with less than 24 hours notice or do not attend an appointment then we will no longer be able to offer NHS treatment.We will of course take any special circumstances into account.

Patients who are violent or abusive to practice personnel, to other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities.

Recalls and reminders

At the end of a course of treatment, your dentist will discuss with you when you need to visit a dentist again. NHS dentists now follow guidelines issued by the National Institute for Clinical Excellence.This means you will attend as often as needed to keep your teeth and gums healthy and this period may vary from three to twelve months. Please let us know if your contact details or medical history has changed since your last visit.

Patient satisfaction

We aim to provide high quality patient care and want your experience at the practice to be as comfortable and stress free as possible. However, if you have not been completely satisfied, please contact our practice manager, Lucy Thomas on 01792 873483, who will be able to assist you in resolving any difficulties encountered.

Patient confidentiality

We take patient confidentiality seriously at West Coast Dental Care and all personal information is treated in the strictest confidence. Only members of staff have access to patient information. All our patient records are securely stored at our practice and no information will ever be released to a third party without your express permission.We have a strict confidentiality policy.

Methods of payment

We accept the following methods of payment at the practice: cash, cheque and all major credit and debit cards.
We kindly ask that patients settle their bill at the end of each appointment.

For the less able

We endeavour to see all patients and our practice has been designed so patients with disabilities can access care.We have a priority disabled parking space outside the practice and if you ring the practice to let us know you are coming we shall make sure it is free.

Local Health Board

Information about local NHS dental services can be obtained from the Abertawe Bro Morgannwg University Health Board, Swansea Locality Office, 12th Floor,The Oldway Centre, 36 Orchard Street, Swansea, SA1 5AN (01792 601800)
Alternatively, you can contact NHS Direct on www.nhsdirect.nhs.uk or 0845 4647.

Standards

All of our dentists adhere to the GDC Standards for dental professionals. Please click here to find out more.