IMPORTANT MESSAGE TO ALL OUR PATIENTS

June 26, 2020

UPDATE 25/6/20 – Dental service provision moving from RED to AMBER in Wales, with an increase in the range of emergency services available. Routine dentistry still unavailable. No aerosol generating treatments available yet at the practice but hopefully will be in the future as soon as practicably possible.

PLEASE NOTE – dentists in WALES must adhere to Welsh specific guidelines.

We have been advised by the Welsh Chief Dental Officer and WAG to adhere to their planned, phased return of routine dental services with dentists now being able to broaden the range of emergencies we can see and treat. We have moved from our previous stricter RED phase to our current AMBER phase as the UK alert level has been moved to level 3. (Routine dentistry will be available when we move to the GREEN phase which is when the UK alert level is at level 1 or 2 – we have been advised that this could be from January 2021 although timescales may vary according to national and local disease level).

However, we are still not be able carry out treatments that produce aerosols at this time (drilling or water spray). Whilst NON-aerosol producing treatments can be managed a little easier in practice (as long as strict guidelines are adhered to), aerosol treatments are far more dangerous to carry out for the dental staff and any other potential patients seen afterwards. This is due to the way that droplets are spread by the aerosol spray produced from drilling or water spray. That is why these treatments have only been carried out in absolute emergencies at specially equipped emergency centres. However, the risks can be mitigated to an acceptable level with the correct level of PPE and strict adherence to cross infection control and cleaning guidelines, which is why now over the next few weeks and months you may start to see more practices being able to offer this essential service again. It takes time however to gather the correct standard of PPE (which is in short supply nationally) and carrying out the testing and training necessary to allow us to offer aerosol treatments again, so please be patient – we do hope to offer aerosol treatments again as soon as practicably possible. If you would like to watch a presentation on why aerosols are an important consideration and the effect they have on the running of the practice please click on the button below. PLEASE NOTE – the guidelines in the presentation are for AEROSOL treatments only.

We will continue to keep you fully informed of any updates as and when we receive them.
In the meantime, if you need any advice, or if you are experiencing pain, swelling or bleeding, please call us on 01792 873483 and we will do our best to help you.